Tip your waitress!

Or waiter. Or sushi-chef.

I’ve only got anecdotal evidence supporting this, but the impression I get is that with tighter economic times people are eating out a little less, and tipping a LOT less. The restaurant managers I’ve spoken to (I know a few, yes) have said that average tips have dropped from around 18% to around 10%.

Sure, sure… a lot of us look at tipping as a way to reward excellent service, and will withhold a good tip from a lousy waiter or waitress. But that’s not what’s happening here. What’s happening is that a lot of us don’t want to give up eating out, so we’re cutting back on our tips.

Two things:

1) Be the guy (or gal) who tips well. Start at 20% and round up. Factor that into your budgeting.

2) Crummy service? A low tip just says “I’m cheap.” Unless the service is absolutely execrable, it’s not really your job to discipline your server. Tip your server well, and then call the manager over and complain. If it was really that bad you’ll probably come out further ahead than if you’d skimped on the tip. If not, well… you don’t want to eat there again.

My friend Bob has a great policy when he eats out with a large group. He hands the unsuspecting server a $20 at the beginning of the ordering process and says “I want to make sure this is a great experience for everybody… including you.” At the end of the meal he strongarms the rest of us into tipping a solid 20%. Funny thing… when Bob’s around we ALWAYS have a great time at the restaurant.

But you don’t have to go the extra mile. Just make sure you don’t skimp. Waitresses and waiters are feeling the crunch at least as badly as the rest of us are.

57 thoughts on “Tip your waitress!”

  1. Outstanding post. I’ve always tipped around 20%, to the eternal annoyance of my former spouse, who came from a frugal family of frugal ,farmers. I could never get my point across.

    I love Bob’s policy, and think I’ll start adopting it. That is truly a “black vote”, if you get the metaphor. If you don’t, it means you’re doing something positive so that everyone wins. Thanks very much for this.

  2. I’ve always been a good tipper, having had my early jobs in the food service industry, and working in an industry that’s very much service oriented.

    One of the groups I hang out with is generally a bit of a hassle when we descend upon a restaurant or three after a meeting. (I say three, because few places are able to accommodate the entire group of 20 with little notice, let along the entire group of up to 50 people!) We ask for separate checks, tend to be a bit rambunctious, and occasionally loud. So, we tend to tip very well, at least the group I’m with does.

    I’ll be certain to try out “Bob”‘s tactics this week- Might be interesting to see what happens.

  3. I’ve always been a good tipper, having had my early jobs in the food service industry, and working in an industry that’s very much service oriented.

    One of the groups I hang out with is generally a bit of a hassle when we descend upon a restaurant or three after a meeting. (I say three, because few places are able to accommodate the entire group of 20 with little notice, let along the entire group of up to 50 people!) We ask for separate checks, tend to be a bit rambunctious, and occasionally loud. So, we tend to tip very well, at least the group I’m with does.

    I’ll be certain to try out “Bob”‘s tactics this week- Might be interesting to see what happens.

  4. Me, I always start at 15% and work my way up on tips. It’s worth it, especially when you become a regular customer… my pizza delivery times were impeccable until I gave up delivery pizza.

    Very few times have I gone under; once because I was short on cash, and I apologised to the waitress and tipped more on my next trip. Only once because the food wasn’t good and service was actively terrible, plus my waitress left me waiting nearly half an hour for the cheque… for that, I left two cents on the table and never returned to that restaurant. (I wasn’t the only one to have trouble there, and the place closed not long afterwards.)

    But those are the exceptions. In the main, I tip well and get great service.

    — Steve thinks that good tipping is even more effective in these lousy times… and, heck, tipping well can be fun too. (And it certainly helps out wait- and kitchen-staff, who aren’t exactly flush.)

  5. Me, I always start at 15% and work my way up on tips. It’s worth it, especially when you become a regular customer… my pizza delivery times were impeccable until I gave up delivery pizza.

    Very few times have I gone under; once because I was short on cash, and I apologised to the waitress and tipped more on my next trip. Only once because the food wasn’t good and service was actively terrible, plus my waitress left me waiting nearly half an hour for the cheque… for that, I left two cents on the table and never returned to that restaurant. (I wasn’t the only one to have trouble there, and the place closed not long afterwards.)

    But those are the exceptions. In the main, I tip well and get great service.

    — Steve thinks that good tipping is even more effective in these lousy times… and, heck, tipping well can be fun too. (And it certainly helps out wait- and kitchen-staff, who aren’t exactly flush.)

  6. As someone who isn’t American, it’s interesting to me to see the ingrained assumption of giving tips as the norm. How is it that the employers can get away with paying so little that the staff need “extra”? I assume the employers count the (assumed) tips against their wages.

    1. It’s very common in many industries for a substantial portion of your pay to be in the form of a performance-based bonus. I view tipping as a variation of this, where the bonus is paid directly by the customers rather than filtering through management.

      For most professions where tipping is customary, this makes a good deal of sense, since the customers have a better view of their server’s performance than the managers do.

      1. And to preempt the obvious follow-up:

        The reasons bonuses of any form (tip or regular bonus) are customary are:
        1. It’s a continuous incentive for a high level of effort when it’s impractical to give raises as an incentive (either becaue of high turnover or because a big enough raise to be worth chasing after means that you’ll be overpaying even a high performer) or to rely on firing as a disincentive for poor performance.

        2. It reduces risk when hiring. It lets you hire someone with little or no documented track record with relatively low risk (due to a low base pay) if he turns out to be mediocre or bad, but if he’s good (which he knows), he’ll still take the job in the expectation that with the bonus he’ll be paid what he’s worth.

    2. As someone who is American living in another country, I find it hard to not tip my servers as much as I would have in the US. Though for the resturants we do frequent, it makes for a nice experience as they know we’ll tip them and they remember us. One resturant the other day that I got take-away from even gave me a glass of water and refilled it for no charge while I was waiting for my food. I was amazed. (I think I’ve been living in Europe too long, I no longer expect free water.)

      When I worked in the resturant industry in the US. the minimum wage for a waitress/waiter was less than the normal minimum wage as it is assumed that tips are part of the income. As waitstaff, you have to report your tips as part of your wages for tax purposes.

      1. I’m curious to ask what part of Europe you’re currently living in? No free water? Tap water is the standard order whenever I eat out (yeah, I’m cheap, I only pay for alcoholic drinks).

        1. Ohhh, the Brits don’t charge for water? Awesome. I was in Germany for four years and I know everywhere they charged you for water, even if you specified tap. I’m living in Britain now, so it sounds like I’m going to get to add tap water back to my drinks at resturants.

    3. Also, a lot of the “tipping” jobs here in the US are jobs that pay WELL below minimum wage. For example, minimum wage here is $7.50 (federally mandated, Illinois has a minimum of $8.00), but waitresses and bartenders make maybe$ 3.50 an hour – and they are always on their feet, carrying heavy trays of food, and dealing with people who, on occasion, should not be allowed in public.

      That means a large percentage of a server’s income is based on tips.

      It sucks, and is a stupid system, but it’s how it is…

      1. The concept of Tipping

        In one sentence you say that this “Minimum wage” is set by law as $7.50, and then you say that “waitresses and bartenders make maybe $3.50 an hour”
        Isn’t this breaking the law?

        If someone then “tips” are they contributing to breaking the law? Why not just pay a legal wage to these people, as is done in other countries. Sometimes the U.S.A. is just too weird for words 🙂

        1. Re: The concept of Tipping

          In a word: “no”

          In a bunch of words: “No, because the laws allow for such a thing. For jobs where tips are allowed, wages can be set lower because you can reasonably expect someone to make in tips enough to boost their hourly wages over the mandated minimum.”

          As I said, the system kind of sucks, but it is what it is, and to be fair a lot of folks make far better than minimum wage because of their tips. Servers and bar tenders who are good at what they do and work in a place that is even close to decent usually do quite well. They also get away with paying less taxes, because I don’t believe (at least it has never been the common practice anywhere *I* have worked) they are required to claim 100% of their tips – 30% is the amount that springs to mind, though I could be wrong.

  7. As someone who isn’t American, it’s interesting to me to see the ingrained assumption of giving tips as the norm. How is it that the employers can get away with paying so little that the staff need “extra”? I assume the employers count the (assumed) tips against their wages.

    1. It’s very common in many industries for a substantial portion of your pay to be in the form of a performance-based bonus. I view tipping as a variation of this, where the bonus is paid directly by the customers rather than filtering through management.

      For most professions where tipping is customary, this makes a good deal of sense, since the customers have a better view of their server’s performance than the managers do.

      1. And to preempt the obvious follow-up:

        The reasons bonuses of any form (tip or regular bonus) are customary are:
        1. It’s a continuous incentive for a high level of effort when it’s impractical to give raises as an incentive (either becaue of high turnover or because a big enough raise to be worth chasing after means that you’ll be overpaying even a high performer) or to rely on firing as a disincentive for poor performance.

        2. It reduces risk when hiring. It lets you hire someone with little or no documented track record with relatively low risk (due to a low base pay) if he turns out to be mediocre or bad, but if he’s good (which he knows), he’ll still take the job in the expectation that with the bonus he’ll be paid what he’s worth.

    2. As someone who is American living in another country, I find it hard to not tip my servers as much as I would have in the US. Though for the resturants we do frequent, it makes for a nice experience as they know we’ll tip them and they remember us. One resturant the other day that I got take-away from even gave me a glass of water and refilled it for no charge while I was waiting for my food. I was amazed. (I think I’ve been living in Europe too long, I no longer expect free water.)

      When I worked in the resturant industry in the US. the minimum wage for a waitress/waiter was less than the normal minimum wage as it is assumed that tips are part of the income. As waitstaff, you have to report your tips as part of your wages for tax purposes.

      1. I’m curious to ask what part of Europe you’re currently living in? No free water? Tap water is the standard order whenever I eat out (yeah, I’m cheap, I only pay for alcoholic drinks).

        1. Ohhh, the Brits don’t charge for water? Awesome. I was in Germany for four years and I know everywhere they charged you for water, even if you specified tap. I’m living in Britain now, so it sounds like I’m going to get to add tap water back to my drinks at resturants.

    3. Also, a lot of the “tipping” jobs here in the US are jobs that pay WELL below minimum wage. For example, minimum wage here is $7.50 (federally mandated, Illinois has a minimum of $8.00), but waitresses and bartenders make maybe$ 3.50 an hour – and they are always on their feet, carrying heavy trays of food, and dealing with people who, on occasion, should not be allowed in public.

      That means a large percentage of a server’s income is based on tips.

      It sucks, and is a stupid system, but it’s how it is…

      1. The concept of Tipping

        In one sentence you say that this “Minimum wage” is set by law as $7.50, and then you say that “waitresses and bartenders make maybe $3.50 an hour”
        Isn’t this breaking the law?

        If someone then “tips” are they contributing to breaking the law? Why not just pay a legal wage to these people, as is done in other countries. Sometimes the U.S.A. is just too weird for words 🙂

        1. Re: The concept of Tipping

          In a word: “no”

          In a bunch of words: “No, because the laws allow for such a thing. For jobs where tips are allowed, wages can be set lower because you can reasonably expect someone to make in tips enough to boost their hourly wages over the mandated minimum.”

          As I said, the system kind of sucks, but it is what it is, and to be fair a lot of folks make far better than minimum wage because of their tips. Servers and bar tenders who are good at what they do and work in a place that is even close to decent usually do quite well. They also get away with paying less taxes, because I don’t believe (at least it has never been the common practice anywhere *I* have worked) they are required to claim 100% of their tips – 30% is the amount that springs to mind, though I could be wrong.

  8. Very much agreed. Especially since it’s, like, an extra 50¢ or $1 or $2 or $3. Sure, things are tight, but that little extra reaps benefits beyond the cash. You improve your reputation with that server and restaurant, you improve their mood so their service is better for the next few people, you directly stimulate the economy that much more, and nobody spits in your soup.

    1. Well, that depends on the number of people, the paying, etc.

      I have a family of 6 and may have other people with me. The last order I got from a restaurant was takeout, but reflected closely what might have been ordered, and was over $200, so that’s over $40 in tips if it were a sit-down, not an extra $3.

      1. I think the idea may have been that the extra cost of a good tip over a low one isn’t that much, rather than the difference between a good tip and not tipping at all — although of course with a large order like yours, every 5% is another ten bucks.

  9. Very much agreed. Especially since it’s, like, an extra 50¢ or $1 or $2 or $3. Sure, things are tight, but that little extra reaps benefits beyond the cash. You improve your reputation with that server and restaurant, you improve their mood so their service is better for the next few people, you directly stimulate the economy that much more, and nobody spits in your soup.

    1. Well, that depends on the number of people, the paying, etc.

      I have a family of 6 and may have other people with me. The last order I got from a restaurant was takeout, but reflected closely what might have been ordered, and was over $200, so that’s over $40 in tips if it were a sit-down, not an extra $3.

      1. I think the idea may have been that the extra cost of a good tip over a low one isn’t that much, rather than the difference between a good tip and not tipping at all — although of course with a large order like yours, every 5% is another ten bucks.

  10. I really like Bob’s idea. Ever since I worked in pizza delivery, I’ve become a good tipper. Honestly, it really is only a small addition to your bill, and it SHOULD be factored in. It really bugs me when people say, “I wish I could tip well, but I just can’t.” Sorry, buddy, but if you can’t afford to tip, then you can’t afford to eat out. These people rely heavily on those tips. If your beef is with their employers not paying them enough, well, you’re not hurting the employers by giving low tips. The workers are the ones who get hurt. Fight that battle on a different front.

  11. I really like Bob’s idea. Ever since I worked in pizza delivery, I’ve become a good tipper. Honestly, it really is only a small addition to your bill, and it SHOULD be factored in. It really bugs me when people say, “I wish I could tip well, but I just can’t.” Sorry, buddy, but if you can’t afford to tip, then you can’t afford to eat out. These people rely heavily on those tips. If your beef is with their employers not paying them enough, well, you’re not hurting the employers by giving low tips. The workers are the ones who get hurt. Fight that battle on a different front.

  12. I always start at 20%, and then I either round up or down based on how fast they bring new drinks. 🙂

    But it’s always above 18%.

    For me, 20% is the easiest to calculate. Just move the decimal place over by one and double it. I usually round to the quarter dollar.

    1. (BTW, I didn’t really decrease my going out to eat, but I did shift to less expensive food choices. Instead of the $40+tip trip to Carinos, I get the $20 for 2 people pasta deal which ends up being about $32 after tip and drinks. Instead of $13 plates of Pollo Cazuela at Tequilas, I get the $9 combo plate, etc.)

  13. I always start at 20%, and then I either round up or down based on how fast they bring new drinks. 🙂

    But it’s always above 18%.

    For me, 20% is the easiest to calculate. Just move the decimal place over by one and double it. I usually round to the quarter dollar.

    1. (BTW, I didn’t really decrease my going out to eat, but I did shift to less expensive food choices. Instead of the $40+tip trip to Carinos, I get the $20 for 2 people pasta deal which ends up being about $32 after tip and drinks. Instead of $13 plates of Pollo Cazuela at Tequilas, I get the $9 combo plate, etc.)

  14. Tip your Sonic Drive In Carhops!!!

    I’m an attorney who loves to rollerskate so much (and, uh, I have a six-figure student loan) that I took a gig as a rollerskating carhop at my local Sonic drive in. These kids make two-something an hour, plus tips… and people treat the drive in like it’s a massively parallel drive through, and don’t tip. “It’s fast food.” is the thinking. Anyway, those kids really depend on the tips. Me, I’m more or less doing it for my health and for the fun of it.

    1. I had no idea that the Sonic carhops relied on tips! It makes sense, but I guess I just never realized. I generally pay with a card, and since there’s no spot on the receipt for a tip (that I can recall), I never tipped! I’ll be sure and rectify that in future visits…

  15. Tip your Sonic Drive In Carhops!!!

    I’m an attorney who loves to rollerskate so much (and, uh, I have a six-figure student loan) that I took a gig as a rollerskating carhop at my local Sonic drive in. These kids make two-something an hour, plus tips… and people treat the drive in like it’s a massively parallel drive through, and don’t tip. “It’s fast food.” is the thinking. Anyway, those kids really depend on the tips. Me, I’m more or less doing it for my health and for the fun of it.

    1. I had no idea that the Sonic carhops relied on tips! It makes sense, but I guess I just never realized. I generally pay with a card, and since there’s no spot on the receipt for a tip (that I can recall), I never tipped! I’ll be sure and rectify that in future visits…

  16. My wife and I can’t agree on whether you calculate tip before or after tax. Fortunately it’s not a big deal, as I start at around 15% post-tax rounded up for good service, and she starts somewhere around 20% pre-tax unless service is awful.

    I’m surprised that no one has mentioned cash yet. It’s always best to tip cash, otherwise they might not even see the tip until the end of the month and/or not get the whole thing.

    1. Well.. not to break up your vague agreement with your wife… but i’m strongly for pre-tax.

      After all, if (as is common in california), you have the same meal at the same chain with similar service at a restaurant down the street, the tax difference can be significant (i think i can get a 2% difference if i try hard). Does the server deserve a bigger tip because the city where you ate in has higher sales tax?

      Also, less with the logic, what did the man do to help you get a good meal? 🙂

  17. My wife and I can’t agree on whether you calculate tip before or after tax. Fortunately it’s not a big deal, as I start at around 15% post-tax rounded up for good service, and she starts somewhere around 20% pre-tax unless service is awful.

    I’m surprised that no one has mentioned cash yet. It’s always best to tip cash, otherwise they might not even see the tip until the end of the month and/or not get the whole thing.

    1. Well.. not to break up your vague agreement with your wife… but i’m strongly for pre-tax.

      After all, if (as is common in california), you have the same meal at the same chain with similar service at a restaurant down the street, the tax difference can be significant (i think i can get a 2% difference if i try hard). Does the server deserve a bigger tip because the city where you ate in has higher sales tax?

      Also, less with the logic, what did the man do to help you get a good meal? 🙂

  18. Ever since I got laid off, I don’t go out to eat nearly as much as I used to. I do grab takeout, though, which I never knew whether I should tip for or not. Nowadays, I try to add a bit of a tip to every takeout–I know how hard the last year has been for me, and it has to have been pretty hard for the people who work at my favorite restaurants, too, given how little business I’ve seen there when I drop in to pick up my food.

  19. Ever since I got laid off, I don’t go out to eat nearly as much as I used to. I do grab takeout, though, which I never knew whether I should tip for or not. Nowadays, I try to add a bit of a tip to every takeout–I know how hard the last year has been for me, and it has to have been pretty hard for the people who work at my favorite restaurants, too, given how little business I’ve seen there when I drop in to pick up my food.

  20. 20%? Yikes. A lot of places around here, if you’re paying with a card, will prompt you 15%, 18%, or other (sometimes dropping the 18%). Then again, according to Wikipedia, tips are usually lower in Canada because of the higher minimum wages, and the reduced cost of things like healthcare. I don’t know if that’s true, or if we’re just cheapskates, but 15% seems to be the default around here. I do know some people that don’t tip, or don’t tip very well (like, <5%). That always makes me kind of embarrassed to be out with them when I notice that 🙁

  21. 20%? Yikes. A lot of places around here, if you’re paying with a card, will prompt you 15%, 18%, or other (sometimes dropping the 18%). Then again, according to Wikipedia, tips are usually lower in Canada because of the higher minimum wages, and the reduced cost of things like healthcare. I don’t know if that’s true, or if we’re just cheapskates, but 15% seems to be the default around here. I do know some people that don’t tip, or don’t tip very well (like, <5%). That always makes me kind of embarrassed to be out with them when I notice that 🙁

  22. I just wanted to point out that some places pool tips. If you’re trying to send a message about a server’s crappy service via his or her tip…and the place pools tips, then you’re hurting all the servers because of one bad server.

    If what they’re doing in retail is any indication, servers are dealing with a ton more work than usual. I’ll have to remember Bob’s policy. 🙂

  23. I just wanted to point out that some places pool tips. If you’re trying to send a message about a server’s crappy service via his or her tip…and the place pools tips, then you’re hurting all the servers because of one bad server.

    If what they’re doing in retail is any indication, servers are dealing with a ton more work than usual. I’ll have to remember Bob’s policy. 🙂

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