As you may know, I work for Novell, and I lead their collaboration product line which for the last decade has centered around the GroupWise email and calendaring product. I’ve spent that entire decade “doing email.”
Google has their “Gmail” service in beta, and their approach looks unique. They’re paying for it by running ads based on the content of the message you’re reading, and instead of being able to file messages in folders, you categorize them and locate them via relevance searches.
The industry is abuzz about whether or not this will fly. Me, I’m doing a little investigation, trying out the beta product to see how it works. I’ve already changed to my gmail addy in my LJ profile (howard.tayler AT gmail.com). It’s going to restrict me to a web browser for these personal messages, but hey, it’s a research project.
I may redirect all my schlockmail there, too, for the time being. After all, the true test of a communications tool is how it holds up under load, and how effectively you communicate when you have to use it.